The Importance of E-governe to Service Delivery in the Public Sector

We are living at a time where technology can be used to solve almost everything. One of the best tech inventions is the internet. It has played a significant role in the growth and development of various industries. Thanks to the worldwide web, we can work in the comfort of our homes and still get the job done. Governments are also ensuring that they make the most out of the internet. Nowadays, local and national governments render a wide range of services on the web. E-governance refers to online platforms that governments use to deliver services to citizens quickly and easily.

Brazil’s city of Teresina has already embraced the use of the e-governe system. Teresina is among the largest municipalities in Brazil, so the government needs to use the internet to enhance the service delivery process. Teresina municipality will collaborate with the health, education and finance departments to learn more about e-governance.

Initially, the e-government tools were intended for human resource management. However, the mayor of Teresina says that the e-governe system will be used to enhance delivery of services in the public sector. The municipality will use e-governance to monitor all its services, identify problems in the city as well as offer quick response to the people of Teresina. ICI (Instituto Curitiba de Informática) will implement e-governe in Teresina and other cities that opt to use the system.

The e-governe system is ideal for the healthcare sector because it integrates all medical institutions, making it easy to manage public health care. What’s more, the system makes it easy to keep track of the stock in pharmacies, control the distribution of medication and monitor the activity of ambulances. E-govern will help ensure that every hospital operates smoothly. With e-governe, it’s easy to determine medical facilities that need more physicians, drugs, equipment or bed space. Some of the benefits that come with applying e-governance in health care include:

• Efficient management of financial transfers
• Proper regulation of agreements between State and Municipalities
• Simplifying the process of keeping attendance records in all hospitals
• Correct structuring of medical facilities
• Improving the management of work
• Better control of patients from other cities
E-governance will help the public health sector of Teresina to reduce the long queues in hospitals. This way, patients will receive better treatment within a short span of time.

The municipality of Osasco has not been left behind. It intends to use the e-governe system in the education department on Instituto Curitiba de Informática will offer all the necessary material that will help the municipal government to monitor the progress of the schools in Osasco. The benefits of using e-governance in the education sector include:

• Better management of reports
• Data protection
• Regulating the number of people accessing certain information
• Easy sharing of reports among stakeholders

The e-governe is undoubtedly the best solution for all forms of government. It helps improve service delivery in different departments of the public sector. Other cities should follow in the footsteps of Teresina and Osasco municipalities to meet the demands of the public effectively. E-governance is not only essential to the public but also to those who serve the public.

Read more: Fique Nú e Governe o Mundo | JCC.COM

May 16, 2017

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