Category Archives: Integrity Violations

The industry leader, Securus Technologies.

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Securus America Technologies announced the release of series of articles, facts, findings and reports that highlight integrity breaches and fraudulent practices of Global Tel Link (GTL) an inmate communication provider. According to PR newswire, the issues will be released over six months to provoke GTL into acting with the highest level of integrity. The chief executive officer of Securus, Richard A. Smith, highlighted that the firm’s drive is to serve the customers in the right way. He commented about the first release which is dated Jan 21, 1998, saying that time cannot erase the unlawful actions done by GTL. He emphasised that the malpractices are tarnishing the industry that is supposed to serve the client’s interests at heart.

Story posted on PR Newswire’s website.

The 18-year-old report, order number U-20784-B, by Louisiana Public Service Commission found GTL to have acted unlawfully when providing telecom services to inmates in Louisiana Department of Correction. PSC included that GTL programmed their clocks by adding 15 or 36 seconds to the duration of each telephone call. It also reports that they programmed phones and thus charged higher rates than the PSC rate caps or GTL’s tariffs. GTL also fraudulently inflated charges by adding charges after rating calls. It is also reported that they were also double billing calls. The above unlawful and unauthorised actions question the integrity of GTL.

Services offered by Securus Technologies.
The firm is a leading provider of technology solutions for corrections, investigation, public safety and monitoring. It serves thousands of law enforcement and correction agencies and inmates The headquarters are in Dallas, and it serves across North America. The firm is committed to serving and connecting people and by so doing, makes the world a better place. Securus Technologies offers civil and criminal justice technology solutions in the following ways -: provide biometric analysis and investigation, information management, emergency response, monitoring products and services, inmate self-service and ancillary solutions, incident management, public information and communication.

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June 24, 2016